FAQ | Iodé Studio

FREQUENTLY ASKED QUESTIONS

Who creates Iodé Studio jewelry?

Marine has been the designer of Iodé Studio jewelry since 2020.
Are Iodé Studio jewels resistant on a daily basis?

The jewels are tested by myself and my relatives in order to guarantee you optimal quality on all occasions. They are resistant to daily use and exposure to water, however, in order to guarantee the shine of the jewel for as long as possible, we advise you to remove it before any contact with water, perfume or body lotion , as well as for sleeping.
Are there physical stores where I can find Iodé Studio jewellery?

At the moment, it is not possible to buy Iodé Studio jewelry in a physical store. We are doing everything we can to offer you a physical point of sale in the future.
Do Iodé Studio jewels contain nickel?

Iodé Studio jewelery does not contain nickel, in accordance with the decree of July 18, 2000 relating to the ban on the marketing of certain products containing nickel and intended to be in contact with the skin. The materials used do not cause allergies and are tested extensively before being put on sale.
How soon are the jewels sent?

The jewels are sent within 1 to 3 working days.
Tracking control

A tracking number will be emailed to you as soon as your order is ready to ship.
Do you accept exchanges/returns/refunds?

We do not accept exchanges. Returns and refunds are possible within 14 days of delivery of the order and after sending an email to contactstudio.iode@gmail.com!